Privacy Policy

1. Information we collect

We may collect information that you provide directly, such as your name, email address, account details, payment-related details, and messages sent to our support team.

When you use the website, we may also receive basic technical information such as browser type, device information, IP address, pages visited, and error logs to help keep the service secure and improve performance.

2. PDF files and document processing

Your files are used only to provide the PDF tool you select. Some tools process files directly in your browser. Certain advanced tools may securely process files on our infrastructure when needed to perform the requested conversion or document action.

We do not sell your uploaded files or use their contents for advertising. Files are not kept longer than reasonably necessary to provide the requested service, unless you choose a feature that clearly offers file history or storage.

3. How we use information

We use information to:

• Provide, maintain, and improve PDFClan tools.
• Process requested PDF operations and downloads.
• Respond to support requests and user feedback.
• Prevent fraud, abuse, and security issues.
• Manage accounts, subscriptions, and payments.

4. Payments

If you choose a paid Premium plan in the future, payment processing will be handled by an authorized payment provider. PDFClan does not store your full card, UPI, or bank payment credentials.

5. Sharing of information

We do not sell personal information. We may share limited information only with trusted service providers that help operate PDFClan, such as hosting, authentication, payment, and security providers, or when required by applicable law.

6. Data security

We use reasonable technical and organizational safeguards to protect information. However, no online service can guarantee absolute security, so users should avoid uploading highly sensitive documents unless necessary.

7. Your choices

You may contact us to ask questions about your information, request account-related assistance, or raise a privacy concern.

8. Contact us

For privacy questions, contact PDFClan at manish2909raj@gmail.com or call +91 74884 70026.